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Monday, August 29, 2011

08//29/11 Despite Full Battery Power And a Backup Generator At Home Many Greenwich Residents Can't Get A Signal On Their Cell Phones

Countless Greenwich smart phone users have learned the hard way that the multitasking devices are only as good as the cell towers they rely on for a signal, many of which got cut off from the power grid in the storm.

Also, traditional "land line" phone service through through cablevision and FIOS also went down in wide parts of Greenwich.

Many Greenwich officials complained about connectivity problems after the storm.

T-Mobile employees were on the ground in the Greenwich working to restore the full local network.

Field technicians were focusing their efforts on connecting portable generators to cell towers without permanent generators or alternate power sources.

Power outages are behind customers' problems. There were about 200 cell towers out of commission after the storm, largely because they lost power.

About 1,000 generators have been trucked into Connecticut by ATT&T to restore cell towers.

AT&T is is also bringing in crews from Wisconsin, Michigan and Ohio to help with restoration.

T-Mobile and Verizon Wireless announced that their customers can use their stores in Greenwich to place calls.

During the storm, Greenwich lost all Verizon connectivity.

So far, there have not been any cell towers or antennas that sustained any damage from the storm in Greenwich.

Greenwich Roundup is on the Sprint / Nextel network and did not experience any problems what-so-ever durring or after the storm.

Please send your comments, news tips and press releases to GreenwichRoundup@gmail.com

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