April 8, 2015...Kaspar Roos, Director for InfoTrends' Customer Engagement Technology service, will be speaking at the DOCUMENT Strategy Forum, taking place May 12-14, 2015 in Greenwich, CT. Roos will present on the topic of The Customer Journey Landscape: The Customer Communications Management Continuum .
http://www.infotrends.com/main/public/Content/Press/2015/04.08.15.html
http://www.infotrends.com/main/public/Content/Press/2015/04.08.15.html
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