A water main broke on Arch Street near Railroad Avenue.
(Helen Neafsey/Greenwich Time photo)
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Breaking News
Updated 3:37 p.m., Tuesday, Dec. 9, 2008
Updated 3:37 p.m., Tuesday, Dec. 9, 2008
A few hours after Aquarion announced a water main break at Arch Street would result in no water for a few hours for 250 households and businesses in that area of town, workers at the scene finally found the water valves to turn the water off in that area. The water is now off. Repairs will begin.
Aquarion is estimating four to six hours before water returns to that neighborhood. However, of the 250 customers, 13 of them are households. The rest are commercial and office space, not counting the 70 residents at The Mews.
"The Mews has been our focus in all of this," said Lorraine Bukowski, public relations manager at Aquarion. She said an access valve is being installed near the assisted living facility so that residents there will be without water for only two hours, compared to the four to six for other customers. In the meantime, the water company brought 10 cases of bottled water to the facility to meet immediate needs of the residents.
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Breaking news
Updated 1:11 p.m., Tuesday, Dec. 9, 2008
As of half an hour ago water valves were still being shut off for homes and businesses on Arch Street and surrounding streets as Aquarion continues to repair a water main break in that vicinity.
The Mews, the town-run assisted living facility on Bowling Place, has requested bottled water for its residents while water is turned off today until about 8:30 tonight. Aquarion will be delivering 10 cases of bottled water to The Mews. First Selectman Peter Tesei also has responded to the scene to see if there is anything the town can do to help. He cannot be reached by phone at this time. The director at The Mews is also unavailable for comment at this time.
Updated 1:11 p.m., Tuesday, Dec. 9, 2008
As of half an hour ago water valves were still being shut off for homes and businesses on Arch Street and surrounding streets as Aquarion continues to repair a water main break in that vicinity.
The Mews, the town-run assisted living facility on Bowling Place, has requested bottled water for its residents while water is turned off today until about 8:30 tonight. Aquarion will be delivering 10 cases of bottled water to The Mews. First Selectman Peter Tesei also has responded to the scene to see if there is anything the town can do to help. He cannot be reached by phone at this time. The director at The Mews is also unavailable for comment at this time.
Lorraine Bukowski of Aquarion said excavation hasn't begun, which will determine the cause of the break, but experts at the scene say it's not unusual to have such a break when there has been a dramatic change in weather.
"A freeze and thaw environment, that's hard on the water mains," Ms. Bukowski said. "The ground shifts and causes the water main break."
Aquarion notified all 250 households and businesses in the Arch Street area from Greenwich Avenue to Soundview Drive through its rapid notify system, an automated phone messaging system through which Aquarion can contact any group of customers to notify them of problems or emergencies.
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Staff Writer
Posted: 12/09/2008 11:30:13 AM EST
Utilities officials will cut off the water supply to an estimated 250 municipal, commercial and residential properties in the heart of downtown Greenwich Tuesday in order to repair a broken water main.
Starting at noon, the officials will shut down the water supply to properties along Arch Street, from Greenwich Avenue to Soundview Drive, as well as on Bolling Place, said Lorraine Bukowski, public relations manager for Bridgeport-based Aquarion Water Co.
The shutdown will last for six to eight hours, while crews excavate and repair a roughly six-inch break in an underground pipe, believed to have ruptured around 9 a.m. Tuesday morning, she said.
"This will affect a lot of customers" Bukowsi said.
Aquarion officials won't know what caused of the break until the pipe has been excavated, though Bukowsi said they do not believe work by any contractors in the area is the culprit. She added that cold weather may be the cause.
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Written by Kristan Zimmer, Editor
Tuesday, December 09, 2008 11:15
Breaking News
Published 11:30 a.m., Tuesday, Dec. 9, 2008
About 250 households and businesses including The Mews assisted living facility and a day care center will not have water for about six to eight hours today, said a spokesperson for Aquarion Water Company at 11:20 this morning.
A water main broke on Arch Street at about 9 a.m., impacting 250 Aquarion clients from Greenwich Avenue to Soundview Drive. The cause of the break is unknown at this time.
Lorraine Bukowski, public relations manager at Aquarion, said the company will not be able to determine the cause until the water is shut off and they can excavate.
"We do know it was not any outside factors," Ms. Bukowski said, citing, for example, a contractor working in the area.
Right now, no flooding problems have been reporter. Only a small stream of water flowed down the curb as commuters arrived at work this morning. It did not cause traffic problems. However, beginning at noon today, water will be shut off for six to eight hours while the problem is fixed.
"We have been shutting down valves that let the water into the main because we can't do anything to repair it until the water is off," Ms. Bukowski said. "Our main concern is getting that up and running as soon as possible."
UPDATE:
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Hundreds of Aquarion Water customers in Greenwich are without water due to a water main break.
The break occurred on Arch Street Tuesday morning at around 9 a.m. Customers from Arch Street to Bolling Place are affected by the water main break.
A spokeswoman for Aquarion Water says customers may be without water for up to eight hours as crews try to make the necessary repairs.
Customers are being advised to run their faucets for a few minutes when service is restored and that it probably won’t be necessary to boil their water.
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